Construction Support

We’re here to help

For any and all questions about where we’re building and how it might affect you. If you can’t find the answers you are looking for, you can contact us by phone, email, or chat.

For more information on Bluepeak’s construction process, visit our Fiber Cities page.

FAQs

How long will construction take?
Once construction begins in your neighborhood, it takes about 60 days for fiber service to be up and running in your area.
How can I stay informed throughout the construction process?
You will receive various emails providing information on the benefits of Bluepeak Fiber Internet.
Will Bluepeak make sure my property is left as it was before construction started?
Our crews will do everything they can to minimize any impact to your property. Once construction is complete and weather permits, we’ll restore lawns in areas where digging occurred. If your yard isn't to your satisfaction following construction please fill out the form here and we will contact you.
When can I remove the utility marking flags or paint in my yard?
So that we can minimize the disruption on your property, we strongly encourage you to leave markers and paint in place until construction of the network is complete. Utility flags are placed to avoid any disturbances or accidents in the area while work is ongoing, therefore you should not remove utility flags in your yard. Different colored flags signal the different utilities: blue for water, yellow for oil and gas, orange for telecommunications, etc. Any paint markings aren't permanent and should fade over time. We’ll let you know when construction is complete and you can remove the markings.

Contact Support

We’re committed to exceptional customer service. Our regional call center is ready to take your calls 8am – 10pm CT Monday to Friday.