Experiencing an Outage?
Here’s what to do:
Text OUTAGE to 1-888-975-4BLU (4258)
You will be asked about your outage and offered the ability to talk to a representative.
Not signed up and want to text Bluepeak?
It’s easy. Text the word BLUEPEAK to 1-888-975-4BLU (4258) to initiate the opt-in process through your mobile phone. For verification, you will be asked for the last name and the last four digits of the phone number on the account.
We understand that outages are very frustrating for our customers. They are frustrating for us too, and we want to get things up and running as fast as we can.
Thank you for reporting an outage and thank you for your patience while we troubleshoot the issue.