Exchange or Return Bluepeak Equipment
Drop your equipment off at a Bluepeak location
Ship your equipment to Bluepeak
*If using this method, please be sure to write down your tracking number
in case Bluepeak needs it for future reference.
Step 1 – Prepare Items for Shipping
Securely package all equipment in a box and use one of the following links
to generate a USPS print-at-home label and affix it to the package:
Sioux Falls, SD area: Create Label
Rapid City, SD area: Create Label
Casper, WY area: Create Label
Stillwater, OK area: Create Label
Cheyenne, WY area: Create Label
Duncan, OK area: Create Label
Grand Forks, ND area: Create Label
Step 2 – Visit Your Nearest USPS Location
Visit your nearest USPS location to drop off your prepackaged, labeled equipment,
or present your tracking number and packaged equipment to a USPS retail associate
and they’ll handle the rest!
The following items are eligible for USPS return:
Please return all power cords and remote controls with the equipment.
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- Bluepeak receivers (including HD and DVR receivers)
- eero branded whole-home Wi-Fi equipment
- Bluepeak Docsis 3.1 modems and gateways
- IPTV set-top boxes
- Bluepeak modems
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