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We’re all about improving connectivity and growing opportunities in the heartland.
That’s why we’re expanding our fiber network every day.
Oklahoma
Residential Support
Find your specific service or browse our most common FAQs to access helpful tips and answers that will make your Bluepeak experience as smooth as possible.
Contact Support
Our regional call center is ready to take your calls, 8 am – 10 pm CT, seven days a week.
888-975-4258
ResidentialSupport@mybluepeak.com
Common FAQs
How do I find out my installation appointment?
You'll receive a confirmation email and text message to confirm your installation date and time. The entire installation process typically takes about 2 hours.
When do I get my first bill?
Your first statement will arrive within 30 days after your installation. To view and securely pay your bills online, set up your account at easypay.mybluepeak.com using the account number found on your statement.
How do I sign up for autopay?
Sign up for Bluepeak AutoPay in order to receive a discount of $10/month on your Bluepeak fiber internet.
I’m having trouble with my internet connection. What should I do?
If you're having trouble with your internet connection, here are some steps you can take to troubleshoot the issue:
- Restart your modem and router: Unplug both devices, wait for about 30 seconds, then plug them back in. This can resolve many connection issues.
- Check cables: Ensure all cables are securely connected to your modem, router, and wall outlet. Look for any visible damage to the cables.
- Test your connection: Use a device to check if the issue is affecting all devices or just one. If only one device is having issues, try reconnecting it to the network.
- Check for outages: Text 'OUTAGE' to 888-975-4258 to inquire about a service outage in your area.
- Contact customer service: If the problem persists, contact our customer support team for further assistance.
Regional support call center in the heartland
We know how important staying connected is to you and your family. So we make it easy to contact us at our regional support call center anytime between 8 am and 10 pm Central time, seven days a week.
