Need to report an outage?
Call and report your outage
Calling gives you a direct way to report service issues and connect with our support team at our regional call center, available 8 am to 10 pm CT, seven days a week.
Get service update alerts
Texting makes it easy to report service issues and receive timely outage updates so you stay informed every step of the way.
Regional support call center in the heartland
Bluepeak’s call center is here to answer your outage questions and help you understand what’s happening with your service. You can also chat below to get quick support from our team.
Frequenty Asked Questions
What do I do if there’s an internet outage?
Contact Bluepeak immediately. For the fastest assistance, chat with us online. You can also call or text 888-975-4258 to speak with our customer care team.
