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How to Delete an Account
- Log in to the Admin Portal
- In the Accounts tab, go to Phone Numbers.
- Click the phone number on the left, then click [Delete] on the bottom right of the record. This will move the number into the cool down period. Repeat this step for all phone numbers on the account.
- Next, go to Account > Settings.
- In the top right is the account status button. Click it to expand the options, then select delete.
- A popup will ask you to confirm you want to delete this account. If you’re sure, click [Delete] again to confirm.
- Warning: Deleting an account is permanent. The account cannot be restored later, so be absolutely sure this is what you want to do.
