Blog: Simplify Your Business Communications With Hosted Voice

Maintaining a connected and collaborative team is a top priority for any business, yet traditional communication systems often fall short. For years, companies have relied on landline-based Private Branch Exchange (PBX) networks as their go-to phone solutions, but these systems weren’t designed to handle today’s fast-moving, collaborative work environments. They lack the flexibility, scalability, and integrated features modern businesses need to stay competitive.

Hosted voice offers a powerful alternative. This cloud-based solution seamlessly integrates calls, video conferencing, instant messaging, and other essential communication tools into a single, unified system, empowering your team to collaborate effectively from anywhere.

Ready to see how hosted voice can transform your business communication and reduce costs by up to 50%? Let’s dive in and explore the possibilities.

Streamline Your Communication Tools

Hosted voice solutions bring all your essential communication tools together in one unified platform. So, your teams can collaborate seamlessly, whether they’re video conferencing on a project, quickly chatting with colleagues, or sharing files.

You don’t have to juggle multiple apps and subscriptions with a hosted voice solution. It reduces administrative overhead and boosts overall productivity. Plus, integrating with other crucial business tools like your calendaring system further enhances organizational visibility and efficiency.

Connect From (Almost) Anywhere

Whether your team is in the office, working from home, or on the road, hosted voice keeps them connected. They can access the business phone system from any internet-connected device (like a cell phone), ensuring seamless communication with clients and colleagues.

Connect From (Almost) Anywhere

Because cable internet uses coax cables and electrical signals to pass data, temperature fluctuations and electromagnetic signals can interfere with the connection. But fiber internet strands are highly durable, resistant to damage, and aren’t impacted by electromagnetic interference. So, they require less maintenance and are less prone to outages, reducing downtime and associated costs.

Get a Solution That Grows With Your Business

If your business relies on traditional landlines, you know the hassle of adding another phone line. It often requires new wiring or installation — and a lot of waiting around. With hosted voice, it’s far quicker and more straightforward. You can add (or remove) new lines on the fly, so it’s easy to scale your phone system alongside your business.

Manage Your System Your Way

With hosted voice, you’re in control. Remotely manage your entire system on the web, adding or removing lines and features to create the right solution for your business. You don’t need IT to make changes; you can do it all instantly for less.

Integrate Revenue-Boosting Tools

Many hosted voice solutions, including Bluepeak’s, can integrate with your customer relationship management (CRM) system to give your team relevant information about the people they’re speaking to. Your employees can use those insights to have more personalized conversations, strengthening their connections with potential customers and accelerating the sales process — or upselling other products or services. This integration often comes with additional setup costs, so make sure to check with your provider about availability and fees.

Enjoy Seamless Business Continuity

Various hosted voice solutions, including Bluepeak’s, offer mobile apps that keep your team connected to your hosted system even during a power outage or other disruption. You can confidently face unexpected events, knowing your communication systems will remain operational.

Customize Your Workflows

Hosted voice solutions allow you to tailor your phone system to match your specific business processes. Route calls to the right team members, create custom greetings, and set up automated responses to improve efficiency and enhance the customer experience. Plus, get reporting so you can track communications metrics that impact your business.

Stay Ahead of What’s Next

Hosted voice solutions are built for your evolving needs. They require less infrastructure to maintain and upgrade than PBX, offer more features designed to support today’s distributed workforces, and provide the scalability any business needs, regardless of size.

Ready to Find a Hosted Voice Provider?

When selecting a hosted voice solution, look for a provider that understands your business requirements and offers the reliability, features, customer support, and pricing you need.

When you opt for Bluepeak Hosted Voice, we make it easy to get started. We help you design a customized system for your processes and workflows with minimal up-front costs (and no capital costs). You’ll find that our Unified Communications (UC) tool is simple to use and offers a similar interface across all devices and operating systems, eliminating any confusion for you and your team.

We offer on-site installation of your new phones and training to ensure you and your employees have everything needed to move forward successfully — without downtime or an increased burden on your IT provider.

Once your system is up and running, we offer 24/7 tech support. One call to us, and you’ll have the resolution you need without incurring maintenance or feature upgrade costs.

In short, we make an already easy-to-manage solution even simpler. And, because we own and operate our own highly reliable network, you’ll enjoy crystal-clear calls with less risk of business disruption.